Easy to Use
An easy interface for a better using.
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Custom Tontines
Choose your typology of Tontines that respects your community rules.
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Secure System
A solution that respects compliance rules.
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Free Live Chat
A support service available to bring answers for your questions.
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Social Notifications
A system of notifications alerts the participants of your “Tontines”.
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Payment Methods
Use your preferred payment methods for the management of “Tontines “.
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Tontine Frequencies
Define the frequency of your “Tontines” and let the system works for you.
How It Works?
2 minutes to create your “Tontine”.
1. Register Your Profile
Easy Use, registration and convenient process.
2. Access To Your Account
An awesome and easy customer’s path.
3. Prepare Your ``Tontine``
Create and Manage is not anymore a “headache”.
Your ``Tontine`` In Your Pocket
Carry your bills on your mobile.
Monitor & Manage
Manage easily your tontines as videogames.
Stay Connected
Manage easily your dedicated communities.
Why Africa and its Diaspora?
Africa and its Diaspora has promising Economic Future
500
Billion transferred to Africa via Mobile Money in 2020
300
Million mobile money accounts across the continent
70
Billion are sent to Africa, of which 10 Bn € come from France
129
Billion Banking sector revenues across Africa in 2022 from $86Bn in 17
5
Billion of the world population in Africa by 2050, 1.2bn Diaspora
A Unique Experience
The customer’s path is very simple and enables a focus on your financial actions.
Frequently Asked Questions
DiaspoApp team is totally ready and available of replying to its clients
It’s very simple you just have to follow the customer’s path and then:
1) Fill in your data
2) Take a selfie
3) Upload your ID Card
Your elements will be sent for checking (max 24 hours) and then you can use the app
You just have to click on “Tontines” and “Add”. After that select your “Tontine typology”.
You just have to select your payment method with the dedicated amount.
You just have to click on “Cash out” and make your “Transfer”.
Though it’s sad to see you leave, we’re here to help you if you decide to close your account.
When you close your account, please make sure you meet the following termination requirements.
Obligations to fulfil in order to close your account:
- Update the application to the latest version.
- Balance all your foreign currency accounts to zero.
- Check that you have no pending transactions.
- Check that you are not in an active tontine.
If your balance is too low to execute an external outbound transfer, you can choose to:
- Transfer funds to a Diaspo friend or any account of your choice via an internal transfer.
- Donate the remaining funds to the charity of your choice.
If your balance is zero, there are no pending transactions or subscriptions, and all other conditions are met, you should be able to close your Diaspo account from the application by going to : My profile / Delete my account.
Make sure you download and keep any statements you may need in the future.
Termination of the contract will result in the settlement of all outstanding transactions and amounts owed to us. You must then transfer the remaining balance to the payment account or withdraw it in cash.
The final closure of the account will take place 45 days after the account has been cleared of all payments.
We will send you a confirmation of closure once the process has been completed.
We keep your data for 5 years to comply with regulatory and anti-money laundering laws.
- Annual set-up fee for Diaspo services (Including maintenance costs): 40€*
- Minimum deposit: 5€
- Diaspo in/out: Free
- SEPA In: Free
- SEPA out: 0,35€ per transaction
- Cashin MoneyTrans POS: 2%
- Credit/Debit Cards: 1%
- Tontine management fees: Minimum 2.5%
- Withdrawal fixed costs (excluding cost price according to country):
- 1. Europe 2€ per transaction.
- 2.International 5€ per transaction.
- MoneyTrans POS Withdrawals Transaction: 1,5€
- Lost card: Per card: 9€
- New pin letter via La Poste: 2€
- SEPA anomaly (e,g.: rejection/recall = excluding external cost at cost price): Event: 5€
- Judicial or fiscal requisition: Requisition: 10€
- ATD (Avis Tiers détenteur) or OTD (Opposition Tiers détenteur): ATD or OTD: 25€
- Seizure by Bailiff: Seizure: 30€
- Treatment for proven fraud: Fraud: 30€
Limites de retrait
ATM: 500 EUR / 30 days
At a branch: 300 EUR / 7 days
Payment limits
Shops, online: 2.500 EUR / 30 days
Cash deposit limits
At a branch: 1500 EUR / 30 days
Account recharge limits
By card or bank transfer: 10.000 EUR / 30 days
Limits on outgoing transfers
National or SEPA: 10.000 EUR / 30 days
Still have a question? Contact us: service-client@diaspo.io
Latest Blog Posts
Find our news dedicated to DiaspoApp.
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Aubin NkangaOctober 20, 2024
Diaspo : une Aventure Humaine au-delà de la Fintech
17 Octobre, 2024
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Aubin NkangaJuly 25, 2024
Diaspo au Village Africain pour les JO de Paris 2024
25 Juillet, 2024
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Need Help?
There are several ways to get in touch with us:
the FAQ section / the contact form / by e-mail or by telephone.
Our customer service team will get back to you as soon as possible.
Email Address
Phone Number
Opening Hours:
Monday to Friday from 9:30 am to 5:30 pm